UBS Information

The Information basic service aims to ensure that everyone can participate in society, access local services, employment opportunities, and engage with their local community.

In the 2017 report considered that “information services” comprise the following three components:

  • broadband
  • a basic telephone package
  • the TV licence.


2014 Living Costs and Food Survey shows the “digital divide” in stark contrast with the lowest earning 5% of the population have no expenditure on telecommunications services.

To promote digital inclusion the Information service covers the cost of basic phone, Internet and the BBC TV license fee. The objective being to enable access to work opportunities and other services, as well as participation in our democracy as informed citizens.

This is the most expensive service we considered with an annual budget of £20bn, however it also delivers universal value across all income groups and keeps all citizens connected in our increasingly digital world.

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